Privacy Policy

Last updated: July 24, 2026

At Voltryn, your trust matters. This Privacy Policy explains how Voltryn collects, uses, shares, and protects personal information when you visit voltryngear.shop, place an order, create an account, contact us, subscribe to marketing communications, or otherwise interact with our products and services.

Throughout this Privacy Policy, “Voltryn,” “we,” “us,” and “our” refer to Voltryn. “You” and “your” refer to customers, website visitors, and other individuals who interact with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with Voltryn.

Contact Information

We may collect information such as:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Other contact information you choose to provide

Order and Transaction Information

When you make or attempt to make a purchase, we may collect:

• Products viewed, added to your cart, or purchased

• Clothing sizes, colors, and product preferences

• Order number

• Purchase amount

• Discount codes used

• Billing and shipping information

• Payment status

• Shipping and tracking information

• Return, exchange, or store-credit history

Payment information is generally processed directly by our payment providers. Voltryn does not intentionally store complete payment-card numbers or security codes.

Account Information

If you create or use a customer account, we may collect:

• Account login information

• Contact details

• Order history

• Saved addresses

• Account preferences

• Actions taken through your account

You are responsible for keeping your account credentials confidential.

Communications

When you contact us, we may collect:

• Your name and contact information

• The contents of your message

• Your order number

• Photographs or documents you submit

• Customer-support records

• Feedback regarding our products or services

Website and Device Information

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol address

• Browser type

• Device type

• Operating system

• Approximate location based on your IP address

• Referring website or advertisement

• Pages and products viewed

• Time spent on the website

• Links or buttons selected

• Shopping-cart activity

• Checkout activity

• Cookie identifiers and similar technologies

Marketing and Advertising Information

We may collect information about how you interact with our marketing, including:

• Emails opened

• Links selected

• Advertisements viewed

• Videos watched

• Products viewed after selecting an advertisement

• Purchases attributed to an advertising campaign

• Marketing preferences

• Social-media engagement

Reviews and User-Submitted Content

If you submit a product review, testimonial, photograph, video, social-media post, or other content, we may collect and display the information you provide.

Please avoid including information in publicly submitted content that you do not want others to see.

2. How We Collect Personal Information

We may collect personal information:

• Directly from you

• Automatically through your browser or device

• Through cookies, pixels, and similar technologies

• From Shopify and other service providers

• From payment processors

• From shipping and fulfillment partners

• From advertising and analytics providers

• From social-media platforms

• From fraud-prevention and security providers

• From publicly available sources where permitted by law

3. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders

• Confirm purchases and payments

• Produce, print, package, and ship products

• Provide shipping and tracking updates

• Manage customer accounts

• Process exchanges and store credit

• Respond to questions and support requests

• Identify and prevent fraud

• Protect the security of our website

• Improve our products and website

• Understand website and customer activity

• Personalize the shopping experience

• Measure advertising performance

• Display relevant advertisements

• Send marketing communications with appropriate permission

• Maintain business, tax, and accounting records

• Enforce our policies and agreements

• Comply with legal obligations

• Establish, exercise, or defend legal claims

We may combine information collected through different interactions when reasonably necessary for these purposes.

4. Shopify

Our online store is hosted and supported by Shopify.

Shopify processes personal information on our behalf to provide services such as:

• Website hosting

• Checkout

• Payment processing

• Customer accounts

• Order management

• Fraud prevention

• Store analytics

• Shipping integrations

• Customer privacy controls

Shopify may independently process certain information as described in its own consumer privacy policy.

Depending on our store settings and the services enabled, Shopify may also use customer information to improve commerce services, personalize customer experiences, prevent fraud, or support advertising and measurement.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies.

These technologies may be used to:

• Keep the website functioning

• Remember shopping-cart contents

• Save customer preferences

• Enable secure checkout

• Maintain account sessions

• Prevent fraud

• Understand website traffic

• Measure website performance

• Analyze customer behavior

• Personalize content

• Measure advertising results

• Display relevant advertisements

Essential Technologies

Essential cookies and technologies help provide services requested by customers, such as maintaining a cart, processing checkout, preventing fraud, and keeping the website secure.

The website may not operate correctly if essential technologies are disabled.

Analytics Technologies

Analytics technologies help us understand how visitors use the website, which products receive attention, and where improvements may be needed.

Advertising Technologies

Advertising technologies may help us measure campaigns, create advertising audiences, understand whether an advertisement resulted in a purchase, and show advertisements that may be more relevant to you.

Depending on your location, we may request your consent before using nonessential cookies or similar technologies.

You may manage available choices through our cookie banner, browser settings, or the Cookie Preferences link displayed on our website.

Blocking cookies may affect certain features of the website.

6. Meta and Other Advertising Platforms

We may use advertising and measurement services provided by Meta, including the Meta Pixel and Conversions API, to understand website activity and measure advertisements displayed through Facebook and Instagram.

Depending on our configuration, information shared with advertising providers may include:

• Device and browser information

• Website activity

• Products viewed

• Shopping-cart activity

• Checkout activity

• Purchase events

• Order values

• Hashed contact information

• Advertising identifiers

We may also use other advertising, social-media, or analytics providers as our marketing practices develop.

These providers process information under their own privacy terms and may use information to provide measurement, security, personalization, or advertising services.

7. How We Share Personal Information

We may disclose personal information to service providers and other parties that help operate Voltryn.

Ecommerce and Technology Providers

We may share information with Shopify and applications used to operate, secure, analyze, or improve the website.

Payment Providers

Payment information may be processed by banks, card networks, digital-wallet providers, installment-payment providers, and other payment processors.

Production and Fulfillment Partners

We may share order information with printing, manufacturing, warehousing, packaging, and fulfillment partners to prepare your products.

Shipping Providers

We may share your name, shipping address, telephone number, email address, and order information with shipping carriers and logistics providers.

Marketing and Advertising Providers

We may share website activity, customer identifiers, and purchase events with advertising, email-marketing, social-media, and analytics providers.

Professional Service Providers

We may disclose information to accountants, insurers, attorneys, consultants, and other professional advisers when reasonably necessary.

Fraud Prevention and Security

Information may be disclosed to providers that help detect fraudulent payments, unauthorized transactions, security threats, chargebacks, or misuse of our services.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

• Comply with applicable law

• Respond to valid legal requests

• Protect customers or the public

• Investigate fraud or illegal activity

• Enforce our policies

• Protect the rights, property, and safety of Voltryn or others

Business Transactions

If Voltryn is involved in a merger, financing, acquisition, restructuring, bankruptcy, or sale of business assets, personal information may be disclosed or transferred as part of that transaction.

We do not permit service providers to use personal information for unrelated purposes unless they independently disclose those purposes and have a legal basis to do so.

8. Sale, Sharing, and Targeted Advertising

Voltryn does not sell personal information in exchange for money.

However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Under those definitions, using advertising cookies, pixels, or similar technologies may be considered a sale or sharing of personal information or processing for targeted advertising.

Depending on your location, you may have the right to opt out of these activities.

You may submit an opt-out request through:

• The Your Privacy Choices or data-sharing opt-out link on our website

• Our cookie-preference controls

• A recognized browser-based opt-out signal, where required by law

• The contact information listed at the end of this policy

Where required by applicable law and supported by our website, we will treat a recognized Global Privacy Control signal as a request to opt out of qualifying data sales, sharing, or targeted advertising for the browser or device sending the signal.

Your opt-out choice may need to be applied separately to each browser or device you use.

9. Email and SMS Marketing

You may receive promotional emails from Voltryn when you subscribe, request marketing communications, or otherwise provide permission.

Marketing communications may include:

• Product releases

• Restock announcements

• Special offers

• Discount codes

• Brand updates

• Abandoned-cart reminders

• Content related to Voltryn’s mission and products

You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message.

Unsubscribing from promotional messages will not prevent us from sending transactional communications related to:

• Existing orders

• Shipping

• Payments

• Returns

• Exchanges

• Store credit

• Account security

• Customer-support requests

If Voltryn offers SMS marketing, text messages will be sent only as permitted by applicable law and according to the consent provided. Instructions for opting out will be included with the messages.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide products and services

• Fulfill orders

• Maintain customer accounts

• Process exchanges or disputes

• Comply with tax, accounting, and legal obligations

• Prevent fraud

• Enforce our agreements

• Resolve chargebacks

• Protect our legal rights

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, storage system, or internet transmission method can be guaranteed to be completely secure.

You are responsible for:

• Using a strong account password

• Keeping login credentials confidential

• Signing out of shared devices

• Contacting us if you suspect unauthorized account activity

If a legally reportable security incident occurs, we will provide notices as required by applicable law.

12. Your Privacy Rights

Depending on where you live and which laws apply, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of personal information

• Receive a portable copy of certain information

• Opt out of qualifying data sales or sharing

• Opt out of targeted advertising

• Restrict or object to certain processing

• Withdraw consent where processing is based on consent

• Appeal a denied privacy request where applicable

• Receive equal service and pricing after exercising a privacy right

These rights may be subject to legal exceptions. For example, we may retain information required to complete transactions, comply with recordkeeping obligations, prevent fraud, or resolve disputes.

Submitting a Request

To submit a privacy request, contact us using the information at the end of this policy.

Please clearly describe the right you wish to exercise and provide enough information for us to identify the relevant records.

We may need to verify your identity before completing a request. Verification may require matching information provided with information already associated with your account or order.

We will use verification information only to process and protect your request.

Authorized Agents

Where permitted by applicable law, an authorized agent may submit a request on your behalf.

We may require proof that the agent has authority to act for you and may also ask you to verify your identity directly.

Appeals

If we deny a privacy request and applicable law gives you an appeal right, you may appeal by responding to our decision or contacting us with the subject line Privacy Request Appeal.

13. International Customers

Voltryn may serve customers outside the United States.

Personal information may be processed or stored in countries other than the country where you live. Privacy laws in those countries may differ from the laws in your location.

Where legally required, appropriate measures will be used to support international transfers of personal information.

International customers may contact us regarding access, correction, deletion, objection, restriction, portability, or withdrawal of consent rights available under applicable law.

14. Children’s Privacy

Voltryn’s website and services are not directed toward children under 13 years old.

We do not knowingly collect personal information directly from children under 13. If you believe that a child has provided personal information to us without appropriate parental permission, contact us so we can review and delete the information when required.

Individuals who have not reached the age of majority in their location should use the website only with the involvement and permission of a parent or legal guardian.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, applications, or services.

We do not control the privacy, security, or content practices of third parties. Their handling of personal information is governed by their own policies.

Review the privacy policy of any third-party service before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

• Our business practices

• Website features

• Service providers

• Advertising tools

• Products and services

• Legal or regulatory requirements

The updated policy will be posted on this page with a revised “Last updated” date.

When legally required, we may provide additional notice of material changes.

17. Contact Us

Questions, concerns, complaints, and privacy-right requests may be submitted to:

Voltryn
Website: voltryngear.shop
Email: voltryngear.shop@gmail.com

For privacy requests, use the subject line:

Privacy Request

Please include your name, the email address associated with your order or account, your order number when applicable, and a clear description of your request.